Program Overview
Process mapping empowers employees to improve the way they do work. By documenting and defining the way work activities and deliverables are completed and by whom, employees can then pinpoint areas for improvement. Determining such areas for improvement includes identifying waste, understanding the root cause of that waste, and brainstorming solutions to become more effective and efficient. Ultimately, process mapping helps organizations evaluate and enhance opportunities for successes.
In every organization, there are processes that need to be designed, implemented, measured, and improved regardless of industry and environment. In this program, participants will learn about the power of process mapping for any organization and will practice mapping processes using relevant examples. Participants will learn effective strategies to select, organize, and facilitate efforts to overcoming barriers in process improvements initiatives. Ultimately, participants can implement their learnings immediately in their own workplace processes.
Case studies, real-world examples, and hands-on activities will be used to bring the concepts to life and to empower people to utilize their learnings in their workplace.
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Key Learning Objectives
- Explore the application of process mapping using Lean and Six Sigma philosophies and tools
- Understand the importance of current and future state process maps
- Investigate how to construct process maps through practicing with relevant, realistic operational examples
- Identify inefficient processes and include error-proof steps to eliminate quality problems
- Design processes that are reliable, cost-effective, customer-centric and capable of producing high-quality results
- Discuss the people impacts of implementing improvements to workplace processes.
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Who Should Attend
- Business professionals and leaders in any industry and environment seeking to increase operational excellence knowledge and skill set to better support enhanced business practices
- Operations and projects personnel looking to enable process improvement and streamline activities
- Individuals pursuing how to deliver value in processes, systems, and organizations through operational excellence
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What Is Included
- All learning materials in Canvas
- Certificate of Completion
- Credential to add to your CV and LinkedIn Profile
- 13 CPHR Saskatchewan Continued Professional Development (CPD) Hours
Check out the funding opportunities available through the Canada-Saskatchewan Job Grant. *Multi-course certificate program; participants must enroll in two or more courses in the Operational Excellence Certificate to meet time requirement for the Job Grant.
SOLD OUT December In-Person
To join the waitlist, please contact Rebecca Schweighardt at sales@edwards.usask.ca
Date: December 5, 2024 - December 6, 2024
Fees: $1,995 plus Taxes
Registration Deadline: October 31, 2024
Location: #600, 340 3rd Ave N, Saskatoon
For more information, contact
Rebecca Schweighardt
Manager, Open Enrolment
306-966-7956
Email Me
Instructor Profile
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Keith Willoughby, Ph.D., M.Sc. Keith Willoughby's teaching interests include operations management, business analytics and quantitative methods. Ultimately, his objective is to replace the fear and anxiety often associated with analytical methods with a more thorough appreciation for their value in analyzing situations and informing decision-making.
As a researcher, he devotes attention to developing and applying analytical models in a variety of practical, relevant business areas. Some of these themes include process improvement in health care, business logistics, transportation analysis, sports and entertainment, and pedagogical innovation. He is certified as a Lean Six Sigma Black Belt through the American Society for Quality. He is enamored with serpentine waiting lines and their role in improving operational efficiencies.
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Amanda Dahl, PMP, ACP Amanda Dahl is the owner of her consultancy, Boost Consulting. She has 20+ years of experience in project management, operational excellence, change management, and business development in multiple industries. She is also a Director on the Board of T2 Metals Corp. Amanda has her Master’s Certificate in Project Management, Project Management Professional (PMP), Agile Certified Practitioner (ACP), Lean Greenbelt certification, Six Sigma Blackbelt training, and Prosci Change Practitioner certification and is a Co-Chair for the WIMWiN-SK Mentorship committee. She presents her technical and ‘real-world’ knowledge in an authentic, tangible way to enhance understanding and engagement, and enjoys connecting with people in a meaningful way. |
Offer This Program In-House
Interested in bringing this program to your organization or team within your organization? Fill out our Online Needs Assessment form and show your interest in bringing this program in-house or customized based on your needs.